Since gorell was filed into receivership.
Gorell windows customer service.
We purchased 20 g5305 vinyl dh gorell windows goe k 2 00014 extruded vinyl frame double pane low e argon air fill for our home from redacted in 2006 for 7 396 00.
Gorell products purchased after february 14 2012 are the responsibility of soft lite llc.
I contacted the dealer who after three attempts at getting service informed me that the warranty was handled by the manufacturer.
I know gorell warranty is useless and disavowed by soft lite.
By softlite windows doors on september 2 2020 at 8 26 pm.
That said you want them to always look and perform their best.
I called the gorell only to be told that as of february 2012 the gorell company was purchased by soft lite and became soft lite gorell and were not obligated to honor the gorell warranty.
We were assured that they were made of the finest products available and would come with a life time warranty.
The windows starting loosing gas and were spotted white rather quickly so several were replaced under the limited lifetime warranty of the product.
Gorell is highly selective in choosing window professionals to offer install and service its products.
Windows are a focal point for exterior design energy efficiency and even resale value.
Who can we get to service a leaking eco master 5200 low e window.
The windows that you can get from this company include new installations re installations and much more.
Gorell windows out of business.
For warranty issues after february 14 2012 please call soft lite llc at 330 528 3400.
Irwin homeowner from 2015 editor s response.
You should contact the gorell dealer from whom you purchased the windows and doors.
Those who are interested in improving their home or who want to build a new one should take a look through everything that is to offer.
Gorell windows doors dream home remodeling inc.
Florida impact window door will not respond.
Gorell windows is a company that produces and sells a wide number of different windows to customers.