Help desk software enables the user to assign prioritise and categorise tickets so that the user can keep track of them and consequently respond to them the user can track monitor and manage incoming customer support tickets from different channels in a single location.
Free help desk software php.
Interface and docs available in spanish and english.
Customizable to meet your needs options to streamline tickets support your users and better work with your team using ticket rule automation.
Search and browse the knowledgebase view status notifications.
Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software.
This is a ongoing open source project to create the best stable php based help desk software possible.
Integrated with active directory let your end users log in to your.
A place for your customers to interact with your help desk.
Must meet help desk software definition.
Help desk software helps organizations manage internal and or external ticketing by tracking and resolving support requests and incidents.
He also provide a help desk discussion forum which allows you to contribute to the project by submitting bug fix requests and fixes requesting features and discussing the software.
Choose the help desk software company that s right for you.
The help desk software is totaly free for anyone s use.
Help desk software is vital to the success of your help desk and customer support staff.
Help desk software enables the user to set ticket response and problem resolution deadlines depending.
The products that met the above criteria were then evaluated against our help desk software definition.
All new responsive interface optimized for desktop and mobile devices.
Phd help desk is a php javascript mysql open source help desk tracking software very usefull for the help desk incident registration follow up and managing of them with knowledge data base access.
Standard help desk management ticket management email reporting dashboard customizable user portal.
It is a cgi script written in perl and it is intended for those who prefer corresponding with customers using their favorite email program rather than through.
A surprisingly simple user friendly and free help desk software with integrated knowledgebase.
Help desk lite is very simple and free help desk software what provides two major functions every customer service system must support.
Service ticket tracking and operator assignment.
Download powerful service desk sysaid.
Help desk asset management reports analytics with best of breed integrations in a single workspace.